Parenting Tip #3.—Demonstrate your Love and Show Affection

As parents, be demonstrative of your love for each other.

Show appropriate physical affection.  Do this parent to parent and parent to child as well.

I am reminded if I refuse to hug my teen girls, there are PLENTY of young men ready to fulfill my duty…

Our kids need regular, appropriate physical touch—so does our spouse. So do I!

The kids need to see in each parent  nurturing, gentle love and , when needed, the firm-yet-respectful love.

This “tough love” can manifest in a “courageous conversation” (not lecture dad!) or in simply doing and saying the right thing–always in a spirit of love.

Show your love today—Be a “hugger”—Surprise them by being that person who is warm, loving, and not afraid to show it.

BTW: say “I love you”—regularly, and mean it.

 

LEAVING YOUR BUSINESS LEGACY IN 5 EASY STEPS—PART #3.

 

 

There are three types of people in this world: those who make things happen, those who watch things happen and those who wonder what happened.

 

- Mary Kay Ash

 

What will they say at your memorial?  What would you want them to say?

 

THAT will be your legacy and it will be too late to start working on your life of significance at your memorial. You can begin TODAY to work toward a “Business and life legacy” and really make a positive difference!

 

How do you leave a legacy of positive business leadership? Who doesn’t want to leave a positive legacy? Leadership and legacy means being PROACTIVE…Take the lead and be the instigator!

 

Think about your personal leadership… See life as a chance to identify your purpose, position, passion, and posture and then

 

TRUE STORY

I worked for Ron Pileggi for 20 years at the local Tri City Weekly and he exemplified a business leader who left an awesome business and life legacy. Ron always made life about RELATIONSHIPS. He modeled how to really care about and serve others with his staff, customers, community and in his industry.

Staff- Ron modeled “servant-leadership” in that he really helped his staff wherever possible. He showed a boss who was involved on a personal level and really loved his staff by showing it in his actions.

Customers—Ron went the extra mile to really serve and meet needs of his customers. He even would give it away if it meant helping a fellow businessperson get back on their marketing feet.

Community-Ron was an example of a guy trying to make a positive difference in our community. Whether it was serving in Rotary, helping various non-profits, or just showing up at events, Ron was present and a servant of all.

Industry—As an industry pioneer and leader, Ron shared expertise in the Free Paper Industry of America freely. Not only was his publication multiple award winning over years, he gladly shared his trade success secrets with fellow entrepreneurs.

Ron left an amazing legacy across the board—Staff, Customers, Community and Industry. He intentionally modeled ‘servant-leadership” in the roles he served.

 

 

Here are 5 Easy “Knows” to a Great Life and Business Legacy:

 

1. Know Legacy–Understand and Know what a Legacy is–Begin to study what a legacy is and how we are all leaving behind something” in our lives we will be remembered for. Study the lives of those who you know have made a positive difference in their world.

 

2. Know Thyself–Begin to look at your life and what you are leaving behind and what you are now known for. What is it that people remember about you and your life? Be honest! Ask safe people who will give it to you straight and without apology. It is about what others know about you vs. how you perceive yourself. You may be really surprised …

 

3. Know Thy Legacy–Pick and focus on one aspect of your life that yields positive results and influences others in a significant way–Find your message, media, and platform and go to work leaving behind something meaningful to others. Live your life of significance with intention.

 

4. Know Thy Audience–Who listens when you talk? Who picks up when you “throw down”? Who are your peeps and those who love you? These are the ones ripe for receiving your legacy message.

 

5. Know Thy Media–Begin to find and understand your most comfortable platform and medium for delivering your legacy message. This can be written, spoken, crafted, or lived out loud in some way. Most folks begin with some writing or speaking—the written and spoken word has tons of possibility when leaving your life of significance. Blogging, public speaking, or writing your book all have potential for great legacy tools. All legacy begins with being a good communicator—be one!

 

It is time for us to get busy and become more intentional about leaving behind a life of business legacy and living with and on purpose. Each of us has a limited number of days on Earth (Grandpa Tom says, “No one gets out of here alive!”) and we need to be purposeful in how we live.  Know legacy, yourself, your own legacy, your platform and your audience and you will begin to make a positive difference and leave an awesome legacy!

Life and business will have more meaning and so will you! Start living your legacy today—we’ll be glad you did.

CHANGE CHALLENGE

The Challenge of Change

It doesn’t take a leader to move a person to fix something that is obviously broken.  It takes a leader to inspire comfortable winners to move to higher ground. It is the hardest thing a leader can do. Just ask the President. What are you doing to help your family make the paradigm shifts that will move your family productively on a journey into the future?

Every parent needs to keep his family out of their comfort zone and hooked on the goal of continuous process improvement. Promote innovative changes throughout your family. If you lead a family and you want your family to give you innovative ideas, ask for their contributions regularly by encouraging and honoring diversity of opinion and thought.  Be open to the unconventional, and be relentless in promoting fresh eyes to uncover new changes and new opportunities.

The 5:1 Ratio

The Magic 5:1 ratio-

Researchers study relationships report that stable couples don’t allow the relationship to be overrun by negative feelings. In fact, they say, successful couples maintain a healthy balance between their positive and negative encounters with each other. They don’t avoid disagreements. They don’t avoid arguing. But they do balance out any negative interactions with positive feelings and actions but showing interest, being affectionate, showing they care, being appreciative, smiling, paying compliments, laughing, showing concern, etc. In other words, stable couples have at least five times as many positive interactions in their relationship as negative ones.

“All you need is love”…Beatles wrote it because it’s true! We all need love, and it must be demonstrated by us and to us. The key question for me and you is, can we be intentional about giving the appropriate type of love to those we do love?

What are your languages of love? What are you best at giving? Which do you love to receive the most? Moreover, what is your spouse’s favorite Language of Love? Now go and be intentional about your giving and receiving of love.

The 5 Languages of Love

1. Words of affirmation– this includes encouragement, positive reinforcement, kindness, and general verbal affection.
2. Quality time– this includes focused attention, quality as well as quantity of time, and spending time with people we love.
3. Receiving of gifts– showing others we care and that we are thinking of them through practical gift giving.
4. Acts of service– To show support and care through practical actions. To show in actuality what we feel internally, to serve someone.
5. Physical touch– To show, demonstrate, and receive appropriate physical touch- hugs, touching, appropriate physical contact.
Men tend to really like number five and number one. A word of encouragement and appropriate hug or more! can fill our emotional tanks and keep us going for long periods of time.

SUCCESSFUL PARENTING

Successful Parenting—

Successful parents are clear and spot on with what they’re trying to accomplish in training their children. Discipline and focus must balance grace and mercy. There must be a balance between grace and discipline in managing a family in raising great kids.

Great parents are intentional parents. They know what they’re doing and why they’re doing it. Parenting also comes with the mandate to be flexible. Flexibility coupled with humor, grace, mercy, forgiveness, and the ability to keep it light will help parents get through many a dark time.

Training our kids through leading them by example and serving them is also a key component in that our values are usually caught not taught. This modeling of our values and walking our talk is key in setting an example for our kids to follow.

As we live our values as parents, our kids are taught and catch what we are instructing by the message of our lives and example. The key is for parents to be totally focused on this key role, whilst understanding none of us are perfect— thus we need grace both on others and for ourselves as parents.

10 Tips for Family Life

10 Tips For Quality Family Life

Parents and their children are spending less time interacting with each other. As a result, many children are getting less personal love and attention than their parents did. American Demographics reported that parents today spend roughly 40 percent less time with their children than did parents a generation ago. To help families stay connected, below is a list of helpful family time tips. Keep in mind, quantity and quality time is important when choosing activities. So build memories around exciting events by keeping your family time creative and enjoyable. Print out the following tips as daily reminders.
1. Eat together & listen to each other. Most children today don’t know the meaning of a family dinnertime. Yet the communication and unity built during this setting is integral to a healthy family life. Sharing a meal together allows the opportunity to talk about each other’s lives. This is a time for parents to listen, as well as to give advice and encouragement. Attentive listening conveys a message that a person is really interested in another. It also imparts a sense of worth and helps develop trust. Therefore, listening is a critical link in successful parenting.
2. Read often. It’s important for parents to read to their children. The latest research indicates that reading to your children cultivates an interest for knowledge and stimulates language development. It also increases their attention spans and helps them become more curious. Look for books that your child would enjoy reading. After reading, ask questions about the content.
3. Do chores together. Part of what goes on in the home is the development of teamwork. Functional family life depends on the contribution of everyone. Assigning chores is the most productive way of teaching responsibility and accountability to your children. Doing chores with your child will help foster good communication skills.
4. Help with schoolwork. A great way to spend quality time with children and light a fire of learning is to help children with their schoolwork. A parent’s eagerness to help will cause a child to become more interested in school thus improving his or her grades. Regular trips to the library for school projects are an inexpensive and enjoyable way to spend time with children. Helping should begin with an understanding that children are responsible for homework. Parents are there to help their child get organized and to encourage them when they get stuck.
5. Start a hobby or project. Choose a fun activity that your child is interested in. Activities like cooking, crafts, fishing, or biking will make great hobbies that can open the door to exciting family time. Once a child learns a new recipe or is able to cast a lure accurately, let him or her take the lead with your supervision.
6. Play games. New technology has made video games more prevalent. As a result, many children are spending long hours in front of the TV playing computer programs. Parents should find creative ways to spark an interest in family-oriented contests such as board games or card games. This will give parents additional time to talk and nurture their relationship.
7. Plan a family outing. Sometimes getting out of the house is important. Hop in the family car and go for a drive. Prepare a picnic lunch and visit a local park. Take time to play catch or ride a bike. A stroll in the woods will help parents interact with their children. Also, a visit to the zoo or museum will spark a child’s enthusiasm and lead to lengthy discussions.
8. Encourage athletic activities. It is vital for children to exercise. Sports not only strengthen the body, but also build character and determination. Whether it’s a father pitching a baseball to a son or a mother and daughter nature walking, finding time for athletic events is important for a child’s emotional and physical development. This is a great opportunity for a family to interact.
9. Create a Family Time calendar. Since many parents have hectic schedules, time with children often becomes a low priority, whether intended or not. Post a calendar on the refrigerator and have parents and children pencil in special events. Knowing when you’re going to meet may also help you think of creative activities. Commit to keeping this schedule free from interruptions.
10. Pray together & attend a house of worship. Nothing is more special than taking a few minutes each day to pray with a child before bedtime. By explaining the purpose behind prayer, children will learn the importance of faith as the foundation for the family. Also, when parents go to religious services, they instill in their children a reverence for God. Churches can also offer invaluable support to families.

Are You Half Paid?

“If you’re in this for the money, you are only about half paid…”

Bob Hammond (1921-2004)
Motivational Speaker/Dad

My father, Bob Hammond, grew up in Iowa during the Great Depression. He was poor but received two years of college before being enlisted in the Army Air Corps during World War II.

He was an elite P-51 fighter pilot in the Asian Theater and was a decorated soldier.

He drank for 30+ years as he processed the experience. Consequently, our family grew up within the confines of alcoholism, divorce, and dysfunction. As I got older, and my father got sober, we forged a relationship for a lifetime. His support for me going to Humboldt State University, coupled with a mutual spiritual revival, made for a lifelong friendship until his death in 2004. My father always supported my educational goals and expressed confidence in me; he always believed in my choices and was available 24/7.

He was a people person and an expert salesman. He was relational in every way. People were his passion.

The lessons my father taught me had to do with relationships. People were priority.

For example, he came to work with me one day at the Tri City Weekly in Downtown Eureka to attend and contribute to a sales meeting. I was so proud and excited for my cohorts to hear the wisdom of this sage businessman and sales expert! He was my dad—coming to share his heart.

We gathered around, pen and paper in hand to hear from Bob Hammond, Salesman Extraordinaire. We were ready…

He sat down at our office at 6th and D St. and we expected at least 30-45 minute training about the secrets of great sales. No Dice. Not even close…

He leaned back in his chair, took a deep breath, and uttered words that were simple and profound and have taken me 15 years to really comprehend….He simply stated:

“IF YOU ARE IN SALES FOR THE MONEY, YOU ARE ONLY HALF PAID.”

That was it. No prelude, no commentary, no addenda—Just 13 words spoken with authenticity and belief.

I must admit, I was a bit annoyed and aghast he didn’t have a strong follow-up and more to add. He didn’t need to.

His point was just this: In business, as in life, people and relationships are key. They are the reason for why we do what we do in business and commerce and in life. The Free Market System is lacking, even meaningless, without good relationships, friendships, and the joy of living a life full of meaningful experiences with fellow human beings.

My dad was a people guy, a hugger who loved crossword puzzles, plants, music, people, and God most of all. His legacy of kindness, acceptance, thankfulness, gratitude, and forgiveness will always be with me. As an alcoholic, he always had a special place in his heart for those who struggled with alcoholism. He modeled non-judgment and kindness toward all. My father left an inherent sense of godliness, spiritual value, and a kindness that transcends most people you’ll ever meet. Although he was a warrior in World War II and killed many while flying a P51 Mustang, the rest of his life was spent building, not destroying.
He’ll always be remembered in our family as the “ice cream grandpa”, who always loved Humboldt County and insisted on multiple gallons of ice cream with each and every visit. Here’s to the legacy of a great guy, a great sales person… one of the Greatest Generation. May we approach our lives, careers, and business with a relational dimension and the kindness and care that all people want and need. Thanks, Dad, for modeling this respect and honor for people in your quiet, but profound lesson.

KNOW, LIKE, TRUST, AND BUY YOU………?

SALES IN THE NEW ECOMONY

THE SALES MEETING: My dad Bob Hammond came to the Tri City Weekly Monday Sales meeting several years ago. I was really excited to see this expert address the craft of sales with my cohorts.  He sat there and said these few words: “If you are in sales for the money, you are only half paid.” I was waiting for the next 59 minutes….Nothing! He was finished. He sat back and was finished with the Sales Training…I got annoyed until I realized what he had really said…

THE INTERPRETATION: What my dad taught was that business and sales are about relationships and people. The key to sales is to simply “Grow Relationships”. IF they know you, like you, trust you, they WILL buy from you. Relationship is king and People are paramount.

The NEW ECONOMY:

New Economy 2011 is not “Business as Usual.” I have been on the streets of Humboldt County for 30 years selling and it has NEVER been like this. Example: my informal survey of 200+ businesses has yielded only about 10 or so businesses that are doing “well.”  I think 50% of those are exaggerating!  Things are tough!

SALES IN A NEW ECONOMY

It has been said: “Nothing happens till there is a Sale”—it is the 2^nd oldest profession! Capitalism and the Free Enterprise System are all based on sales and selling. Nothing happens till there is a sale. Sales IS foundation of our economy and the core of the free market system.

Old Practices and “business as usual” are NOT working. The “good old boy network” is not so good today!  We must work harder AND smarter if we want to survive.

Things are really spooky and scary…What will we do going forward?  How will YOU change and adapt to this “New Economy…?” Read on….

KNOW, LIKE, TRUST, and BUY YOU….HOW?

KNOW YOU— (know ability)

Who is the REAL YOU-Genuine, transparent, and human? In order for relationships to work people need to get to know you: Really know You- Not the adapted or “professional” you. Can you let down your guard and “keep it real?” Also, are you present in your customers world—Networking, BNI, Chamber, Rotary, Associations, Social Media, etc.

LIKE YOU— (likability)

How can you be a more LIKABLE you? Serve others! Serving, helping, loving others: Remember—“They don’t care how much you know- till they know how much you care.” Serving others helps them Like YOU! Helping others sets the stage for real likability.

TRUST YOU– (trustworthy)

My Dad Bob said “It takes money to buy whiskey.” What he meant is that actions promote credibility in all you do-Actions speak louder than words. True.

Trust simply takes time, consistency, availability, and starts with small steps of incremental credibility.

BUY YOU— (buy ability)

When it comes time to buy (if you have done the above), you are the trusted advisor. The natural outcome will be to use your services. You will be the #1. Choice when your customer goes shopping! You have won them with loyalty and good service–they may shop but will buy from YOU!

BUSINESS LEGACY—

What will you work on to improve your sales, character, integrity, and love for others? This is the stuff of real sales, life, and relationships.

What are you known for? What will they say at your funeral? How will you be remembered in life, family, and business? Were you known?  Liked? Trusted? And Bought?

It really is about people and relationships and that is what we leave behind in a positive legacy.  Please remember the immortal words: “If you’re in it for the money you are only half paid.” Why settle for any less?

Selling 101

Basic Sales 101

By  Scott Hammond
“Nothing happens until something is sold.”—Unknown

Sales as the backbone of the free market enterprise system.  It is the core of commerce.
It can be the quintessential win win-win scenario.  Everybody wins; you, your family, the customer, your company, your community, the nation, and the world at large. … If it is done correctly.

What is a sale?  What is it we do?  What is it we sell?  And what is a sales job?
The definition of sales is the transference of a feeling.  Persuasion requires empathy with others and listening to their needs, wants, and desires. Enthusiasm and empathy are key in selling.
Belief in yourself, your product, your customer and the selling process is vital to being a successful salesperson.
The fundamentals of selling include appearance.
First impressions really do count!
1. Clothing is important. You must wear decent/clean clothing.
2. How you look is also important in sales. Your hair, makeup, scent, and cleanliness all make a difference.
3. Your speech is also vital. Is it pleasant, kind, logical, and gracious?
4. Mannerisms and expressions. Demeanor is crucial. Greeting people correctly is vital.
5. Attitude. Your nature: Are you helpful, listening, empathetic, and truly caring?
6. Ask and listen. You must be able to ask great questions.  Then really listen to the answers.

The selling sequence goes something like this:
it is sequential… it has an opening, body, and close.
The opening has to do with asking questions and general conversation.
Ask a good question: probe for dissatisfactions and for problems for you to present solutions to.
Qualifying, a prospect has to do with looking for buying signals, and probing for buying objections.
The next step in the sequence would be solving the objections.
Can you solve an objection with your product features, advantages, and benefits?
The close of the sale is vital. You must always ask for the order and get approval to go forward.

Old vs. New School

The old school method of selling as much to do with being selfish, money based, steered by the salesperson, and isn’t always effective. It is blatantly one-sided and disingenuous.
It is telling versus selling.  It is usually salesperson driven and doesn’t always have the customer’s best interests in mind. The consultant of sales model is new school, and we will talk about that now.

Relationship driven sales has more to do with the customer needs, wants, and motivation.
A sales consultant is able to customize for specific customer needs.
1. It all starts with the customer needs analysis. These are questions designed to really get into the nuts and bolts of a client’s needs and desires.  Done in an informal style, the CNA is discovery based in discerns needs, trends, wants, desires and offers solutions and opportunities to it both customer and sales person.
It helps you create tailored solutions for customer’s needs.

2. Creating solutions from your customer questionnaire. The survey looks for weaknesses and offers strengths.
It can help you highlight your core competencies. You can propose concrete plans, ideas, and solutions.
You can propose out-of-the-box, customized, tailored solutions, ideas, and compelling offers to your client.

3. Compelling offers. Compelling offers are not always dollar-based.
After you gather your data you can now process, and create a customized proposal.
You’re now ready to propose your ideas to your client and ask for their agreement.
Compelling offers are unique, individualized, and tailored to the client. They’re like having a personal shopper at Nordstrom’s.

4. Closing the sale.
If the above is done correctly, closing the sale becomes natural, no pressure exercise.
It’s easy to ask for the sale because of it flows from an assumed culmination of the aforementioned process.
The sale is assumed.  Therefore the closing is low-key, and a natural end to the exercise.

The benefits of the consultant of sales style.
The style offers everyone a partnership approach.
Customer’s tell you their needs, and you present solutions in a relaxed, nonthreatening style that builds relationship quickly. The style focuses energy and resources and carries with it reasonable expectations of success.

In conclusion, the Old versus New schools of sales have fundamental differences and benefits and the new consultant style should certainly be part of one’s sales lexicon. Remember, “Nothing happens till there is a sale.”

We are all in sales in way….Therefore, be the best salesperson you can be.

Listening #1.

Tools for Successful Dads: Listening

Communication has two parts-listening and expressing yourself.

Both must occur for communication to be successful. When you listen well to family members, you encourage them to talk about what’s most important to them. It’s easy to get careless about really listening.

Listening is at least as important as talking. Everyone needs someone to listen to them-someone who supports them and allows them to openly express feelings. Sometimes a person can find a solution or discover the sources of stress just by talking. Some of us process our feelings or find ways to clarify and express our thoughts by simply talking to others. Find out which of your family members process in this way and you will have a key to unlocking their “code”.

Parents sometimes feel obligated to lecture, present solutions, and give an analysis when listening. This is not good listening. A good listener should not feel obligated to advise, analyze, or have all the answers. Listening and responding with concern and understanding may be all the help needed.
The Art of Listening

The #1 human need is psychological survival, to be understood, affirmed, validated, and appreciated. In other words, we need to be heard and understood. It isn’t always easy because we live in a busy world, and many of us spend our days in a time crunch.

But the experts agree, when we take time to listen we improve relationships, promote an atmosphere of cooperation, and encourage creative thinking. We even save money and relational problems by avoiding costly errors caused by miscommunication.

Active listening does not come naturally.

Stephen Covey notes that when someone speaks, our initial reaction is to evaluate and scrutinize them which is the opposite of what we should do. We should focus on empathetic listening with the intent to understand and we must do this with the goal of helping.
There are 4 phases of empathetic listening, according to Covey…
1. First, is to mimic content, repeating exactly what the speaker has said
2. The Second stage is to rephrase the content to what was said in your own words
3. Third, you may reflect feelings or make a non-judgmental statement about the speaker’s emotions, empathizing with what or how he feels
4. The Fourth stage is a combination of the second and third stages, to rephrase content and reflect feelings
Sometimes we don’t want to hear what’s being said, choosing to be annoyed instead of understanding the other person’s view; this only damages a relationship. We’d make a better choice by moving forward, forgiving the offense and the offender, and resolving the problem.

Listening must come from the heart. If it is not sincere it will show regardless of what we say… nonverbal gestures will expose true feelings. When this happens, make it a point to remain focused on what the speaker is saying, actively participating in and practicing the stages of empathetic listening. The art of listening lies in understanding that to be an effective parent, leader, spouse, or any other role we must not only care about what others have to say, but also how they feel. Just remember your kids need your full attention, your patience, and a listening ear. Listen well when they speak. It will make you an even better parent than you already are

Next Page »