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Managers Hold the Key

September 7, 2007 by Scott Hammond  
Filed under Sales

Research by the Gallup organization found that managers and supervisors play a direct role in motivating employees to top level performance…

These 12 motivators directly affect profits, turnover, and customer satisfaction…

  1. I know what’s expected of me
  2. I have the opportunity to do what I do best
  3. In the past seven days, I’ve received recognition or praise for doing good work
  4. My supervisor seems to care about me as a person
  5. Someone at work encourages my development
  6. In the last six months, someone has talked to me about my progress; my opinion seems to count
  7. The mission of the company makes me feel my job is important
  8. My coworkers are committed to doing a quality job
  9. I have a best friend at work
  10. I have had opportunities to learn and grow during the last year
  11. I am compensated fairly
  12. I have freedom to be creative/independent

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